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Get help from the Aellysa team.

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM CET

Contact Options

Emailsupport@aellysa.com
Response TimeWithin 24 hours

Before Contacting Support

To help us resolve your issue faster, please have ready:

  • Your account email
  • Description of the issue
  • Steps to reproduce (if applicable)
  • Screenshots (if helpful)
  • Browser and device information

Common Issues

Check our FAQ for answers to common questions.

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Need personalized help? Book a 1:1 session with our team — included for all Aellysa customers.